Debt Relief Options™ Privacy Policy
At Debt Relief Options™, we recognize the sensitive nature of your personal financial information. We work to protect your privacy at all times.
We have strict information processing procedures, employee hiring processes, secure technology and information vendor policies designed to protect your confidential information from abuse.
We have prepared this summary of the Debt Relief Options™ privacy policy relative to potential and existing clients. This policy is applicable to all accounts serviced by Debt Relief Options™ and applies to all consumers who apply to become customers, are customers or former customers.
What Information We Collect
It is important to have accurate information about you. The type of information we collect varies based on the service you have requested and may include information such as your
name, address, social security number, income, expenses, assets and employment history. We receive this information from you on our Client Account Form. We may also receive information
from third parties such as credit reporting agencies or other creditors. In addition, we collect and maintain information about your transactions with our affiliates, others, and us.
This information includes account balances, payment history, credit card usage, and parties to transactions. In this policy, we refer to this information as "private information."
How We Use This Information
Debt Relief Options™ will not disclose your private information, as described above, to any organization, affiliated or non-affiliated, unless this disclosure:
(1) is necessary to effect, administer, or enforce a transaction, service, or inquiry you have initiated. For example, we occasionally enter into agreements with companies whose expertise is necessary to provide the service you have requested;
(2) is necessary to perform marketing services on our behalf, so that we may better understand your financial needs and determine how we can help you meet those needs;
(3) is necessary to perform joint marketing services for services that might be offered jointly with another institution, that we would offer to you directly; and
(4) is necessary to facilitate or consummate our business transactions with third parties which does not include the selling of information for the purpose of further solicitation.
In these limited cases where information is shared with other companies that perform services on our behalf or for joint marketing purposes, the information provided is limited to the information they need to perform their function. These companies are also required to maintain the security and confidentiality of the information provided and use it only to perform the specified service on our behalf.
As we stated in our pledge to you, we do not share information with outside companies for the purpose of selling their products and services. Since we do not share information with third parties, beyond what we have disclosed above, accordingly that we do not offer you an opportunity to opt out of this sharing.
Keeping Your Information Private
We take steps to safeguard customer information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your customer information against unauthorized access. We may also ask you for personal information in order to verify your identity when you request assistance from us.
As previously mentioned, if we work with other companies who provide services on our behalf or in the case of jointly offered products, we will maintain contracts with our partners which will require them to comply with our Privacy Policy and to keep this information secure and confidential.
Privacy Online
Our system safeguards include the use of encryption to protect the confidentiality of data that you transmit to us over the Internet. When you visit one of our websites, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include information such as the time and length of your visit, and the pages you looked at on our site. No confidential information is collected from you online, unless you have provided it to us.
Cookies
Cookies are pieces of data assigned by our web server and stored on your computer's hard drive for later retrieval. This helps us recognize you the next time you visit our site We will not use cookies to record information that will enable anyone to contact you via telephone, e-mail, or regular mail.
You can set your browser to reject cookies or to reject cookies when you are just browsing and accept cookies when you want to conduct online transactions. For instructions on how to accept or reject cookies you may go to Netscape Communicator or Navigator: at www.netscape.com and click on 'Browser Central,' or, Internet Explorer : at www.microsoft.com. Go to the help menu, and click "online support." If you are using a browser other than Microsoft's Internet Explorer or Netscape's Communicator or Navigator, please check directly with your browser's software publisher. We may use a third party tracking service to track information about your visit to our site for market research.
We may also use clear gifs. Clear gifs are used to tag the pages you visit on our site to help us improve the design and content of our site. All of this information is considered confidential and is only available for our use.
Privacy Resources
As a service to our clients we offer ways in which you can reduce the amount of advertising you receive from other companies. Individuals can write to the following agencies:
1. For advertising received through the mail:
Mail Preference Service
c/o Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
2. For advertising received via the telephone:
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014
Please be sure to include complete information about each name, (first, middle and last name including; Jr., Sr., III), and the address and telephone number you would like excluded from these lists. Also include old addresses and telephone numbers, if individuals have relocated within the last year. The same is true for name changes and the addresses and telephone numbers associated with each name.
Individuals can also have their name taken off pre-approved credit solicitations, by calling 888-50PTOUT (888-567 -8688) or writing to the following credit reporting agencies. Be sure to include name, (first, middle, and last name including; Jr., Sr., III), current address, (previous address if moved in the last six months), and Social Security number.
Experian
Consumers Opt-out
P.O. Box 919 701
Experian Parkway
Allen. TX 75103
Options Equifax, Inc.
P.O. Box 749123
1150 Lake Hearn Dr
Atlanta, GA 30374-0123
Trans Union Corporation
Name Removal Option
P.O. Box 97328
Jackson, MS 39288-7328
If you have questions about this privacy policy notice please write to us at:
7668 Warren Parkway
Suite 325
Frisco, TX 75034